Reviews


Brian Cox was Awesome.
On time efficient

The folks at Bill's have replaced 4 furnaces, put a heat pump in place of another furnace, and hung a hanging heater for me in the last couple months. Mike has been very responsive in giving us bids and answering questions. The installers have been very professional (I'm afraid I can't rember all their names) and Sheryl in accounting is always a pleasure to talk to. I will be scheduling them to add an air conditioner in one building and a split to another in the coming months.


We are extremely pleased with the prompt service we received. Intermittently our furnace would not turn off at set temperature and Brian came out to assess the situation. His explanation and evaluation was appreciated. When we called the next day, Bill answered the phone and we discussed the place to begin was a new thermostat. Within an hour two technicians were at our house ~ thank you for the service!


Office staff Cheryl was great to deal with and very good on communication and explanation of the special and the services. Nathan our technician did a great job of testing equipment checking things over and installing a new part in an efficient and professional manner.

Excellent professional and timely installation. Technicians were always on time, friendly, and not too busy to answer questions. Would recommend to anyone.


On a weekend day in the morning when I got off night shift. I realized my furnace was not working. I was not yet a customer. But nonetheless I received an immediate call back after I left a message asking if he could help. I had contacted other companies that were unable to assist. Bill immediately came over and got my furnace running in less than an hour. He was very professional and informative. We just purchased and moved into this house a couple of months prior. I had not even signed up with a company for maintenance yet. I feel so fortunate to have found Bill's Superheat. And plan on using them in the future. It speaks volumes, the kind of attention and service you get without even being a customer. Thank you Bill, so much again for all of your assistance. You were a lifesaver.