406-755-2220
Reviews
Oh my goodness... Bill's Superheat is a life saver! I had three hvac units that needed fixing/replacing and everyone from Lydia in the office, Bill, Devan, Evan, Tyler and Alex were so professional! They fixed two units and replaced my dead one within a couple of weeks, all within my budget. These guys are totally amazing and I am absolutely thrilled with the work and their professionalism. Highly recommend this company. Excellent communication and products!
Bill's Superheat has been fantastic. Affordable and very thorough for a mini-split install. We will only be using them in the future. Don't waste your time with other companies in the valley price gouging.
I really appreciate the incredibly positive and seamless coordination I had last night and today from Bill's Super Heat to get my air-conditioning back up and running.
Late last night, I noticed a noise coming from my outdoor air-conditioning unit that sounded like the fan blades were making contact with an object or surface. I turned the unit off to address the issue in the morning.
However, during the night, knowing the next few days were going to be extremely hot, I was really hoping to get service as soon as possible once the business opened. Around 3 a.m., I called to leave a message—and to my surprise, just two minutes later, a very friendly technician, Spencer, returned my call. We decided the service could be scheduled once business opened. Thank you, Spencer, and I'm so sorry to have awakened you!!!
That morning, I spoke with Lisa who immediately put me in touch with Marie who dispatched a technician, Devin, who showed up mid-morning and fixed all issues, explained what likely happened and future actions to take to keep the unit in top condition.
I'm genuinely impressed by the seamless communication, smooth transitions between team members, and the high level of skill each person brought to the job.
The way this team communicates, follows through, and gets the job done is simply outstanding. I'm so glad I purchased this unit from Bill's to get this kind of professional and personal service.
THANK YOU ALL!!!!
Joan
Jacob was a pleasure to work with. He was knowledgeable. He explained everything to me. He went right to work and got my air conditioner working. I feel you're lucky to have the spine young man working for you!!
We had been contemplating putting in central A/C for a while. We got quotes from three different companies. Bill came out to our house and was very professional and likeable. His quote was relatively comparable with the other companies, and we decided to go with Bill based on his customer service and that he was a locally-owned company. He promptly responded by email and texts to all my inquires, even after hours, which seems to be a rarity these days.
They got out to our house within a few weeks and did the install on a Friday. It was a difficult install as there had not been A/C there before, so they had to do everything from scratch. At the end of the day, a few things had to be corrected, but it is VERY important to mention, the techs were the ones that caught it, were honest about it, and someone came out promptly on Monday to finish it. The A/C works flawlessly and they stayed on budget.
It was important for me to mention them coming back out to redo something, because not one of us is perfect, and it is all about accountability and customer service. For these reasons, I give Bill's Superheat 5 stars and will continue to use them for all our heating / AC needs.
Spencer was great, he spent the time to troubleshoot and correct a warranty issue with our ac unit. He spent the time to explain what could be causing the problems and each solution. Superheat has been great and we have used them for several units and will cont to use them for our heating and cooling needs.
Technician Andrew showed up for our appointment right on time. He was polite and very pleasant. He explained what he would be doing and performed a very detailed and comprehensive check of our system. As has been our experience with all of our interactions this one was very positive. We are more than happy to recommend Bill's Superheat for any HVAC needs.